Introduction

The website www.arabichub.gr is an online store for the sale of products and services via the Internet, owned by EL ADAWI MAROWA, based in Kallithea, Attica, Filaretou 56, P.C. 17673, VAT No. 154688658, Tax Office KEFODE Attikis GEMI: 186230501000, and legally represented by its authorized manager. Access to and use of this website implies the unreserved acceptance of all the following terms of use.

1. Intellectual and Industrial Property

All content of arabichub.gr (texts, images, graphics, logos, photographs, audio, videos, software, etc.) is the intellectual property of Arabic Hub or of third parties who have granted usage rights. Reproduction, copying, uploading, transmission, or distribution of any content without prior written permission is strictly prohibited. The company’s trademarks and distinctive signs are protected under applicable trademark laws.

2. Product Information and Availability

The company makes every effort to ensure that all information provided is accurate and up to date. However, it is not responsible for any errors caused by human negligence, interruptions, or technical issues. Product availability may change without prior notice.

3. Ordering and Payment Process

Placing an order constitutes a binding purchase agreement by the customer. Payment can be made through:

• Credit/Debit card (VISA, MASTERCARD, MAESTRO)
• Bank deposit
• Cash on delivery (where available)
• PayPal

Orders are shipped only after payment confirmation. Arabic Hub is not responsible for delivery delays due to force majeure (e.g., strikes, weather conditions, pandemics, etc.).

4. Cancellation and Return Policy

According to Greek Law 2251/1994, the consumer has the right to withdraw within 14 calendar days from delivery, without justification. To be eligible for a return:

• The product must be in its original, unused condition
• It must include all accompanying documents (receipt, delivery note)

In cases of defective or incorrect product delivery, return shipping costs are covered by the company. Refunds are processed within 30 days, using the same payment method.

5. Transaction Security

Arabic Hub uses SSL encryption protocol to ensure secure data transfer. Payment details are not stored in our database. All transactions are executed through secure third-party payment systems.

6. Personal Data Protection (GDPR)

Arabic Hub complies with EU Regulation 2016/679 (GDPR) and Greek Law 4624/2019. Your personal data are used solely for:

• Order processing
• Customer communication and support
• Sending newsletters (only with explicit consent)

You have the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• File a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

7. Use of Cookies

The website uses cookies to improve user experience. You can accept or reject cookies through your browser settings. More details are provided in our Cookie Policy.

8. Limitation of Liability

Arabic Hub is not liable for:

• Data loss, delays, or technical problems
• Unauthorized third-party access
• Content or services of linked external websites

The company’s total liability is limited to the value of the order.

9. Alternative Dispute Resolution

Consumers may refer disputes to the European Online Dispute Resolution Platform (ODR) at https://ec.europa.eu/consumers/odr or to an authorized Alternative Dispute Resolution body in Greece (e.g. Consumer Ombudsman).

10. Governing Law and Jurisdiction

These terms are governed by Greek Law. Any dispute arising from their application shall fall under the exclusive jurisdiction of the Courts of Athens.

11. Amendments

Arabic Hub reserves the right to amend these terms at any time, notifying users through the website or via email.

12. Contact

For any information or request, please contact us at: 📧 info@arabichub.gr