1. Introduction

The company EL ADAWI MAROWA, trading as Arabic Hub, located at 56 Filaretou Street, Kallithea, 17673, Greece, VAT No. 154688658, Tax Office KEFODE Attikis, operates the website www.arabichub.gr, through which it provides products and services related to Arabic culture.

Protecting your personal data is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information, in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and Greek Law 4624/2019.

2. Data Controller

The data controller is EL ADAWI MAROWA (Arabic Hub).
For any questions regarding the processing of your personal data, please contact us at info@arabichub.gr.

3. Data We Collect

We collect only the data necessary to provide our services, such as:

• Full name
• Shipping and billing address
• Phone number
• Email address
• Payment details (processed via secure third-party systems – not stored by us)
• Order history and preferences

4. Purpose of Processing

Your data is used exclusively for:

• Fulfilling and shipping your orders
• Issuing receipts or invoices
• Customer communication and support
• Sending newsletters (only with your explicit consent)
• Improving our services and user experience

5. Legal Basis for Processing

Data processing is based on:

• Contract performance (purchase or order)
• Your consent (e.g., newsletter subscription)
• Legal obligations (e.g., tax compliance)

6. Data Security

Arabic Hub uses advanced SSL encryption, secure firewalls, and controlled access to ensure your data is protected from unauthorized access or loss.

7. Data Retention

Your personal data is retained only for as long as necessary:

• As required by law (e.g., accounting/tax records), or
• For the completion of your transaction and customer support.

8. Cookies

Our website uses cookies to enhance your browsing experience.
You may accept or decline cookies through your browser settings.

For more details, please see our Cookies Policy.

9. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Restrict or object to processing
• Data portability
• File a complaint with the Hellenic Data Protection Authority at www.dpa.gr

10. Data Sharing with Third Parties

Arabic Hub does not share your data with third parties, except:

• Where required by law, or
• When necessary to fulfill your order (e.g., courier companies, payment processors).

All partners are contractually bound by confidentiality agreements.

11. Policy Updates

This Privacy Policy may be updated from time to time.

The latest version will always be available on our website.

12. Contact

📧 info@arabichub.gr

📍 56 Filaretou Street, Kallithea, 17673, Greece